Happy New Year to all members and friends of the SLA Toronto Chapter, which is now in its 71st year of operations!

Let me start off with presenting the Chapter’s 2010 Executive Board, elected at the Annual General Meeting (AGM) on November 18, 2009 and having assumed office on January 1, 2010:

President-Elect — Jennifer Burns

Secretary — Emmeline Hobbs

Treasurer — Jan Dawson

Technology Director — Laura Warner

Membership Director — Shelley McBride

Programming Director — Heather Brunstad

First Five Years Director — Gillian Horwood

Past-President (ex officio on the Board) — Joy Shanfield

I am confident the group of individuals above will lead the Chapter to great success in 2010 and I thank them in advance for their commitment and enthusiasm.

Reporting to the Chapter Executive, the Advisory Board is responsible for executing the Chapter’s events, initiatives and day-to-day activities. I also thank in advance these dedicated volunteers for their contributions to the Chapter. Please see the SLA Toronto Chapter website for a full list of these volunteers, and a link to the Chapter reporting structure.

Finally, I would like to extend my gratitude to Past President Joy Shanfield and her Executive Board for their tremendous efforts on behalf of the Chapter in the Association’s celebrated centennial year.

2010 Goals

The goals I have set out for myself as President include:

• Disseminating the work of the SLA First Five Years Advisory Council to the Chapter through the establishment of the ‘First Five Years’ Director position on the Executive Board and the resurrection of the UWO FIMS student group, chaired by Erin McDonald.
• Broadening our current subgroup offerings (New Information Professionals and Solos) by bringing back the Toronto West Subgroup, with Mike Meth and Mindy Thuna as the new co-chairs. Look for them to connect with, and host a few events geared at, our members in West Toronto and the west GTA over the course of the year.
• Continuing to share and encourage uptake of the results of the SLA Alignment Project.
• Refreshing our Chapter website to make it a little more contemporary, while moving toward a seamless user experience across our web 2.0 & social media technologies.
• Enhancing the SLA Toronto event offerings through continued partnership & cross-pollination with such groups as CASLIS, Knowledge Workers Toronto, and the U of T Faculty of Information Alumni Association; and continuing to deliver programming of interest to SLA Toronto Chapter members, including the continuation of the Career Series with Ulla de Stricker (also our Career Guidance Chair). We hope to partner with other SLA Chapters for this series designed to help new graduates, new information professionals, and other members needing practical career advice. Please stay tuned for upcoming Events by checking out the Events section of our website or adding the RSS feed to your reader.

I am looking forward to a great year with SLA Toronto and to delivering value to our members through our planned programming and initiatives. Please remember — your feedback and volunteer efforts help us improve our offerings and are always welcomed.

Welcome to the first issue of the Courier for 2010. This issue introduces the new executive board for 2010 and Claire Lysnes, chapter president, outlines her goals for this year. In addition to our regular columns, Gwen Harris has contributed an interesting and useful article on Google’s search options and Peter de Jager provides eight insightful tips on managing change.

We hope you enjoy this issue. Submissions to the Courier are welcome at any time. Please send comments, ideas or suggestions directly to us.

Sandra Craig

sandracraig@rogers.com

Bruce Harpham

Bruce.harpham@gmail.com

President – Claire Lysnes

Prior to taking on leadership of the SLA Toronto Chapter as President in 2010, Claire (MISt, 2004) served as the New Information Professionals Program Coordinator, Membership Chair, and President-Elect in successive order since 2005. She is also Past President of the Faculty of Information Alumni Association (FIAA) at the University of Toronto.

Employed as Portal Manager with the Knowledge Management Group of PricewaterhouseCoopers Canada for over three years, Claire manages the PwC Canada B2B intranet, which services over 5,000 partners and staff, as well oversees several knowledge management related projects. She holds both the Project Management Professional (PMP) and Certified Usability Analyst (CUA) designations.

Claire is looking forward to leading the Chapter and connecting with its members throughout 2010. She can be reached at clysnes@gmail.com.

President-Elect – Jennifer Burns

Jennifer is Collection Development Manager, Western Canada for Baker & Taylor’s YBP Library Services, a global provider of books and technical services to academic, research and special libraries. Prior to joining YBP in September 2009, Jennifer worked as an Information Specialist at BMO Financial Group’s Institute for Learning, providing reference services in support of learning and development at the Bank of Montreal. She holds a Master’s degree in Information Studies from the University of Toronto, and a Bachelor of Arts in English Literature from Concordia University. Jennifer has been a member of the Toronto Chapter since 2004, serving as a co-editor of The Courier in 2008 and the 2009 Membership Chair. In February 2009, the Toronto Chapter sponsored Jennifer’s participation in the tenth Northern Exposure to Leadership Institute in Emerald Lake, British Columbia.

Secretary – Emmeline Hobbs

Emmeline, sitting on the executive board for the first time, is looking forward to the year ahead. A recent graduate from the University of Toronto, she began her foray into the real library world while working at the Toronto Star Library for six months upon graduation. She now finds herself happily working in Business Information Services at Deloitte where she provides research and support across the Canadian firm.

Treasurer – Jan Dawson

Jan is Project Coordinator and Virtual Reference Librarian for Ask Ontario (www.askon.ca). In 2010, she will be giving a pre-conference workshop on Virtual Reference and speaking about VoIP reference at OLA’s super conference at the end of February, giving an Education Institute workshop at the end of March, and speaking about VoIP reference at Computers in Libraries conference in Arlington, VA.

Technology Directory – Laura Warner

Laura graduated with her MLIS and MPA degrees from Dalhousie in 2007. Soon after that she relocated to Toronto, where she launched her career in the information profession. Her first professional position was with the CBC where she worked as a reference librarian. Today Laura is the Business and Economics Reference and Collections librarian at Wilfrid Laurier University in Waterloo. Her primary responsibilities include providing research assistance and reference services to students, providing instructional seminars and teaching, and serving as a link for any collections issues.

Laura has been actively volunteering with the SLA since 2008 when she took on the role of New Information Professionals Program Coordinator. She has also volunteered for literacy programs with the Toronto Public Library.

Her outside interests involve reading, photography, languages, travelling and being with her friends, husband and one year old daughter.

Membership Director – Shelley McBride

Shelley has worked as a librarian at the Canada-Ontario Business Service Centre, Industry Canada in Toronto since 2002. A ‘solo’ librarian since 2006, she provides reference/research and collection management services, and is a member of the national Canada Business Information Specialists Committee.

Prior to joining Industry Canada, Shelley was the business librarian at Richmond Hill Public Library. She is a graduate of the University of Toronto.

Programming Director – Heather Brunstad

Heather is a graduate of the MLIS program at the University of Western Ontario. Heather has worked in both academic and public libraries but has found her niche in special libraries and currently holds the position of Manager of Bibliographic and Permissions Services at Access Copyright. Heather is a solutions-oriented Library and Information Management Specialist with strong leadership experience excelling in the fields of technology, research and information organization. Heather has been a volunteer with the SLA Toronto Chapter since 2003.

First Five Years Director – Gillian Horwood

Gillian is the Research Librarian at the Devon Group, a government and public relations firm in downtown Toronto. She also has experience working in medical education, corporate and media libraries. Gillian is a recent graduate of the Faculty of Information at the University of Toronto.

Past-President – Joy Shanfield

Shortly after getting her MLS degree from the Graduate School of Library (and Information) Science at McGill University, Joy left Montreal with her family to relocate in Toronto, where she has worked ‘happily ever after’ in a variety of library settings.
Currently, Joy is working in Library Services at Toronto Rehab, a teaching hospital affiliated with the University of Toronto. Within her group of seven information professionals (4 librarians, 3 library technicians), she is the Information Resources Specialist providing a full range of special library services to staff, students and volunteers at two of the hospital’s five Toronto sites. Joy is a cataloguing enthusiast and has enjoyed successive special projects to add selected card catalogue holdings retrospectively to an ILS (integrated library system), and then to convert the ILS holdings to a more rigorous cataloguing standard for inclusion in the University of Toronto Libraries’ SIRSI catalogue system.

Just before joining Toronto Rehab in 2002, Joy set up a new library for a property and casualty insurance industry association. Prior to that, she was employed for fourteen years in several multi-sized health- and insurance-related libraries in the Ontario government. Joy served a term in 1990-1991 as Chair of the Ontario Government Libraries Council, and acquired complementary public library sector experience during her 10-year involvement with the Town of Markham Public Library Board.

Joy has been active with the Toronto Chapter since 2002, participating on the Advisory Board as a member of the Programming Committee and Registrar, and filling the Executive Board positions of Secretary, Treasurer, President-Elect and President.
Her outside interests include reading and collecting mystery fiction, traveling with her husband and friends, investigating and using technologies that organize collections (her family ‘collects’ things), being with and photographing her two wonderful grandchildren

A message from Past President Gloria Zamora

Dear friends and colleagues in SLA,

It is difficult to find the words to convey what an opportunity and responsibility serving this association has been. My predecessors know exactly what I am talking about. I would like to share some observations with you.

My year has focused on the alignment with the phase “Align in ’09.” And you know I have been citing Seth Godin’s, latest book, Tribes. I think his description of a tribe as a “movement waiting to happen” describes SLA from its inception in 1909 right to our present alignment project. Building a tribe involves leaders connecting people to an idea and those people communicating the idea to create the tribe. The Board and staff, with the help of a dedicated group of alignment ambassadors, have been leading the alignment tribe and gaining recruits. All of the research is available on the Web site for our members to use, and SLA is rolling out tools to help you use this information to sell your valuable services. The alignment project is vitally important to the future of our profession. Read more

To Your Success

Janice R. Lachance, SLA CEO

The dictionary says that an association is “an organization of persons having a common interest.” At SLA for the past one hundred years, that common interest has been your professional success.

SLA will begin a new century with a firm foundation on which to build new and better opportunities for librarians and information and knowledge professionals. Technology gives us the means to exchange ideas and information on a massive scale, and I am confident that we have only seen the tip of the collaborative iceburg. It also makes learning easier and more convenient than ever before. The Alignment research gives us solid guidance on how to position our industry in the marketplace. Read more

SLA Name Will Stay: Alignment of Association to Continue

Voting in record numbers, SLA members failed to approve a proposal to change the organization’s name to the Association for Strategic Knowledge Professionals. 50 percent of those members eligible to vote participated in the referendum, with 2071 voting yes and 3225 voting no.

“The active discussions, online and in local meetings, are a testament to the passion and commitment that knowledge and information professionals feel towards their association and their profession,” said Gloria Zamora, SLA 2009 President. “This level of engagement will help make SLA and its members more effective advocates for the information profession in the years ahead.” Read more

The SLA Big Easy: SLA 2010 Annual Conference and INFO-EXPO!

The Big Easy’s convivial environs are the perfect backdrop for the 2010 SLA Annual Conference & INFO-EXPO. You’ll enjoy endless opportunities to network with information professionals from around the world . . . Participate in a dizzying array of professional development sessions featuring illustrious thought leaders . . . Listen to captivating keynote speakers who will spark your imagination and color your conversation . . . And chat with exhibitors from top product and service providers and learn what’s hot and what’s essential.

Lagniappe (that’s New Orleans-speak for something extra; pronounced “LAN-yap”): New Orleans has some of the best bargains among major conference cities, with great prices on hotel rooms and world-class cuisine. This is one conference you can’t afford to miss!

Join SLA 13-16 June 2010 at the Ernest N. Morial Convention Center in captivating New Orleans for the 2010 SLA Annual Conference & INFO-EXPO. The early-bird deadline (2 April 2010) is fast approaching, so register today!

Janice Lachance Honored with 2009 Dialog Member Achievement Award

The award is bestowed on an SLA member for raising visibility, awareness and appreciation of the information profession or the association at large. Lachance was honored for her six years as SLA’s leader and representative and her work to enhance the profile of the association and the information profession.

“Janice has elevated the status of SLA and the profession in general and has served us extremely well as a global ambassador,” says 2010 SLA President Anne Caputo. “I am so pleased to be able to recognize her achievements with this honor, and I know that she will continue to live up to the spirit of this award for many years to come.” Read more

Volunteer for 2010 Leadership Opportunities, Strengthen SLA for the Future

For the last two years, Presidents Stephen Abram and Gloria Zamora have used the volunteer database to allow all SLA members the opportunity to express their interests in serving the association. It has proved to be a great success and brought many new faces to the forefront of SLA.

Because the appointment of committee and council members is one of 2010 SLA President Anne Caputo’s major responsibilities and highest priorities, she wants to build on this initial success and encourage even more use of the volunteer database for the divisions, chapters, caucuses, board of directors, committees and councils. She will also use this system to populate workgroups or special task forces that may be formed during 2010. Read more

Please join me in welcoming the following new members who joined our Chapter between October 2009 and January 2010.

Heather Dimson, Toronto

Stephanie Hughes-Naherne, Toronto

Megumi Ishibashi, Toronto

Sarah Jones, Toronto

Corrina Mason, Toronto

Rebecca Northcott, Toronto

Teresa Rodak, Toronto

I look forward to meeting you all at an upcoming SLA Toronto event!

Project Management 101 (joint event with CASLIS Toronto)

Date: Wednesday, March 10, 2010

Speaker: Kelly Lyons, Associate Professor at the University of Toronto iSchool

Time: 5:30 PM – 8:00 PM

Location: The Hospital for Sick Children, Room 1250, Black Wing, 555 University Avenue

Cost: SLA/CASLIS Members: $20.00; Non-members: $30.00;

SLA/CASLIS Student Members: free; Student/Retired/Unemployed: $10.00

Event and registration information at: http://www.caslistoronto.on.ca/

PLEASE NOTE: Even though registration for this event is being handled by CASLIS Toronto, SLA Toronto members will also enjoy the “Member” rate for this event. When registering online, simply check off “Member” if you belong to either organization. Furthermore, both CLA and SLA students are welcome to attend the event free-of-charge, simply check off “CLA student” when registering online.

Dealing with Information Overload (joint event with Knowledge Workers Toronto)

Date: Wednesday, March 17th, 2010

Speaker: Karl Dawson

Time: 7:00 – 8:30 p.m. (Registration: 6:30-7:00 pm)

Location: Verity, 111d Queen Street East, Toronto Room (on 2nd Floor)

Cost: $25.00 for all attendees

Event and registration information at: http://units.sla.org/chapter/ctor/events/default.asp?eid=279

Frances Stocker, of Kestrel Info Services, has recently launched Hawk’s Eye on Public Libraries, a monthly news bulletin for the public library community. Like the kestrel it’s named for, Hawk’s Eye scans the information landscape and retrieves the most significant data for compilation into a single resource. Written by librarians for librarians, Hawk’s Eye provides a resource that informs decisions and helps libraries develop a culture of innovation.

People on the Move will be a regular column highlighting the achievements of our members and help keep us all in touch. Please share your career changes, retirements, life changes, volunteer work.

Submit your news to Frances Wong at Fwong@blgcanada.com.

Nearly a year ago Google added options that gave searchers control for viewing results in new and revealing ways. No longer are we limited to the 10 blue links. Now we can select the type of content to explore, filter web results by time periods, and tailor display to our need.

What’s the catch? Firstly, we have to know to click on ‘Show Options’ under the Google logo to see the page, and we have to want to do it. Unfortunately, Google does not let us personalize the interface to make Show Options the default. Secondly, the new options require that we think more critically about search objectives. But it doesn’t have to be difficult. Here are five questions that Show Options can help us with.

1. What kinds of Web content should I be considering?

Google Web search will bring back blended results — some images and video along with web pages. But it’s hit or miss. Far better to make our own selections by using the Show Options to select results from Images, Videos, News, Blogs, Books, Forums, or Updates. Choosing one of these will lead to another set of options tailored to that content type.

Selecting Images can often find the perfect page on a topic. For example, if you find a good diagram of the invisible web, you will likely find a cogent description of its characteristics.

A video might turn up that is an excerpt from a conference, a university lecture, or a short demo of a product or process. There is hardly a topic today that doesn’t have video coverage.

Google Book search is so good now that running a search at Google and filtering by Books will find the books and specific pages. We see this in “climate change in the canadian arctic”.

Updates is a new content type that means “Real Time”. These results are hits from Twitter, FriendFeed and some other social media. Even if you think your topic is not time sensitive, this content type could yield gold — as it did for me on the Canadian-arctic-climate-change search with an article about coal mining on Ellesmere Island.

2. Is there a time dimension? Do I need very recent material or more historical?

We’ll be disappointed in historical because dates are still horrendously unreliable on the Web, but Google is good at identifying the recently posted items. If your question is currently topical, check “latest” results to see news, blog entries, and some real-time postings.

But if you are looking for a perspective of the topic over time, use Google’s Timeline. This is roughly based on dates mentioned in the articles including publication dates from journals. I adore this view. It shows me that, in 1990 Canadian researchers were studying data from the Pliocene era of a warmer Arctic. Date range can be adjusted

3. Am I shopping? Does this question have a product angle?

If so, select ‘More shopping sites’, and benefit from the price information and more reviews. In Canada, this shows well on ipod nano, but not as well on iPad (yet).

4. Have I done this search before?

If you use Google’s search history to keep a record of searches you ran and results that you viewed, Show Options will let you see pages you have already visited, or better yet, look at only pages you have not visited. This is a time saver.

5. Is this a research topic where I will need more information about the page to judge whether it is suitable?

‘Page Previews’ to the rescue — the excerpts with bolded terms are longer, and often include a large thumbnail of the page that can convey a sense of the type and quality of the site.

Another option is to ‘View Images from the page’ where one or two images from the page accompany the standard Google snippet: the images can help in quickly assessing the relevance of that result for your information need.

These are the main five ways to use the new options. You may think of more. Google is continually adding new options. Watch for changes and try them out to check if there is another view you can add to your search practice. But above all, get into the habit of using Show Options: they make us look at search results differently.

Author’s Note: In May 2010, Google redesigned its search display to show on the main page the options for exploring and refining results described in this article. Those changes in display are described in http://www.websearchguide.ca/netblog/archives/009590.html.

Gwen Harris Information Services

Information Consultant and Internet Specialist

E-Mail: goharris@websearchguide.ca

Web-Based Courses about Searching the Web: http://www.websearchguide.ca

In many ways, we talk about Change Management just like we talk about the weather. There’s a lot of moaning and groaning about it, but not much in the way of actually doing anything to make it better. It’s as if we’ve given up, and are willing to accept the notion that Change is overwhelmingly difficult. That’s a pity, because the problem of Change Management is as susceptible to rational thought, methodical analysis and problem solving techniques as is any other problem.

What holds us back from applying our considerable intelligence to the issue of Managing Change, is that we’ve fallen prey to a flock of myths regarding the Change process. Ironically, these myths fly in the face of what we know personally to be true about how we as individuals react and cope with Change … but we ignore what we know and apply these myths to the behaviours we see around us. The result? A whole lot of fuzzy thinking regarding this very human activity of ‘Responding to Change’

1. People Resist Change.
Sorry, but no they don’t. People continually seek out drastic changes to their lives and voluntarily embrace them. Proof? Are you married? Have kids? Ever sought a new position? Learned a new language? All of these are huge Changes that we all embrace willingly every day.

2. People do however resist being forced to Change.
This is the key. Understand this, and you’re 90% of the way towards being able to better manage this thing called Change. If I tell YOU that from now on you have to do something differently … then you’ll want to know WHY this Change is necessary before you agree to Change. Here’s a news flash … You’re not that different from everyone else. We ALL need a reason to Change and will rightly resist anyone who tries to force a Change down our throats.

3. Resistance to enforced/mandated/dictated is ‘bad’.
This is perhaps, the most destructive belief held by management today. Resistance to forced Change is not only ‘not bad’ – in this age of rapid Change, it’s absolutely vital that we do NOT Change every time someone comes up with a new idea. Instead we should strive to put in place, strong barriers to unnecessary Change which only allow necessary Changes to pass through.

4. Resistance to Change is all about the Fear of Uncertainty.
Not entirely true. Reducing uncertainty about the Future is a central strategy in any Change Management project, but it is not, by any stretch of the imagination, the only obstacle to Change.

5. Past success is the greatest obstacle to future Change.
This should be obvious, but it isn’t usually taken into account. If you’ve been successful for the past ten years in a particular manner, you should be very wary of anyone suggesting a ‘new’ way of doing things. Would it really make sense to change a winning strategy just ‘because’ someone suggested, without hard proof or evidence, that you should?

6. Getting people to ‘Buy into’ a Change is the problem.
Exactly right, but not in the way most people read that statement. ‘Buy in’ suggests that management has defined the Change necessary (ie. the solution) and now are trying to convince, persuade, cajole people into adopting this new direction. Why is this bad strategy? Because management typically makes no effort to describe the problem the proposed Change is supposed to fix. Management is trying to sell a solution to a problem that people are often not even aware of. Is it any wonder they resist?

7. Don’t sell Solutions … define problems instead.
If someone is aware of a problem and then asked what they could do to solve it, then they own the solution and will, if given the chance, go to great lengths to implement it. This is called ‘getting their involvement’. It is the simplest, easiest method by which to make change happen in your organization. If Change is necessary, let them decide what needs to be done and then get out of their way.

8. How they respond to Change, is also how you respond to Change.
That’s the real secret behind knowing how to manage Change. Do you respond better to being told to Change, or when people ask you to suggest solutions to a real problem? When learning something new do you perform perfectly from the start? Or is there an inevitable learning curve … where you make lots of mistakes at first, and get better as time goes on? When placed into a brand new position, with lots to learn … are you filled with self confidence? Or is there a little voice in your head that has you wondering if you’ll ever regain your normal level of competency?

To better Manage Change in your organization, first look within. You’ll be surprised at the answers you’ll find.

© 2010, Peter de Jager. Peter is a Keynote Speaker, Consultant and Writer. Contact him at Pdejager@technobility.com or via www.technobility.com

New Opportunities…

Our core competency is as a technology company. Over the past few of years, we’ve dug down to our roots and invested in our technology based upon feedback from the market, surveys done by the industry and intelligence from our clients. What we’ve heard is that what the market really wants is ONE scalable, shareable interface that delivers on our clients’ information management problems. Our clients have told us that their key business problems include organizing, integrating, managing, retrieving and disseminating information — both internal and external — to the right people at the right time ***VIA THE RIGHT CHANNEL*** — whether that be on your blackberry, published to your intranet or as an RSS feed. We have not only created a technical solution to this problem, but we have created a whole service team around helping our clients make sure that they solve their information problems and implement tools that will provide their organization with the solution. We still offer content as part of our service – but we are not limited by this content. We can integrate any content our clients have under license or that they have internally that they need to manage.

Exhaustive News Coverage…

We now have apx 3,500 full-text news sources online — from newspapers to journals to blogs! So, get a perspective beyond newspapers! We know that more and more communications and information professionals rely upon “social network” sources for news as well as traditional news services. To that end, we have been adding selected media “destination” websites and blogs to our service. If you know of a key website or blog that we should add, let us know — we can add it! (One of the many benefits of owning our own technology — we can make the changes we need to make to give our clients the service THEY want!)

More Types of Content…

Are you looking for information on private companies? We have over 450,000 corporate records — mostly for private companies — from suppliers throughout North America and Europe! Or do you need an indepth biographical record on a personality? We have over 130,000 biographical records — including the Canadian Who’s Who!

Exclusive Sources…

We’ve long been known for exclusivity with the French-language newspapers from GESCA (La Presse, Le Droit, Le Soleil, etc) as well as the renowned Le Devoir. Now with our partnership with Transcontinental, we offer exclusivity not only on Les Affaires but also their other newspapers including Charlottetown Guardian, St Johns Telegram, etc. We also have exclusive deals with the Alberta Newspaper Group (Medicine Hat, Lethbridge, etc), Thunder Bay Chronicle, Halifax Chronicle Herald and the Yellowknifer (including their other Northern Canada titles).

And Great New Features…

And now … streaming TV! We capture more than 80 TV stations from across Canada and serve them up in a searchable format — so if one of your executives or your clients appeared on television, you will be able to see almost immediately HOW IT REALLY PLAYED. Finally, later this year, we will be integrating a media analysis dashboard to enable you to track not just the output of your communications campaigns but to measure the OUTCOME. And because we’re building this analysis technology ourselves, we know it will be BEST OF BREED — so if you’ve seen other information analysis products and have been dissatisfied, keep watch for this development!

About CEDROM-Sni

Canadian-owned and operated for more than 20 years, CEDROM-SNi is a leading distributor of online news and business information. We created Eureka.cc, a user-friendly information management tool for finding, organizing, and sharing strategic information within organizations. Our company’s multidisciplinary team designs and markets innovative and effective technology solutions adapted to customer needs.

As a content aggregator, we offer a suite of services that enable access to more than 3,500 news and business publications primarily from North America and Europe. Our archives — comprising a repository for more than 90 million documents — are updated daily with almost 80,000 new articles that can be set up to automatically generate e-mail or intranet alerts based on pre-established profiles.

CEDROM-Sni is headquartered in Montreal with offices in Ottawa, Toronto, Quebec, Halifax and Paris, France with 100+ people on staff. The Company was founded in 1989 and entered into a partnership with Transcontinental Inc. in 1996.
For more information: 416-260-2369