Wednesday November 2, 2011 – Wednesday November 2, 2011
Akendi
225 Richmond St. W.
4th Floor
Suite 402
Toronto, ON, Canada
M5V 1W2
Description:
SLA Toronto, with Cindy Beggs and Akendi, invite you to an exciting session on Wednesday, November 2 from 6:00 PM to 8:00 PM about how user experience (UX) and user centered design (UCD) methods can enhance the ease of use of the information products and services offered by special libraries to their clients and how special libraries can increase users’ understanding of their value. Cindy will present on what defines UCD, user research and usability testing; how these methods can help communicate value to stakeholders; why user research and usability testing should be conducted; and how to get started tomorrow.
Join us to learn about how you can make improvements to your information centre’s services, web or mobile offerings by applying a user centred approach and see how your library skills can be applied outside of special libraries.
Light refreshments will be provided.
About our Presenter:
Cindy Beggs is Director of Experience Research at Akendi. A senior information professional with over 25 years’ experience in the library and information science field, she has provided professional leadership and expertise in the area of user research to a wide range of organisations including the Legislative Assembly of Ontario, Greater Toronto Airport Authority, Rogers and RIM. As a consultant on the design and execution of user research and analysis, and product and service evaluation, Cindy has helped create information management strategies, developed policies, standards and tools for corporate user research initiatives. Since joining Akendi, Cindy has worked on over 30 projects including strategy, research, design and testing of websites, desktop applications, and mobile sites and apps. Cindy holds an Honours degree in Psychology and a Masters in Library Science from the University of Toronto.
This event will be held at the Akendi offices at:
225 Richmond St. W.
4th Floor
Suite 402
Toronto, ON
M5V 1W2
Directions:
By TTC: Take the University line to Osgoode subway station. Exit on the South West side. Walk south on University Avenue to Richmond Street West. Turn right and walk to Duncan Street. 225 Richmond St. W. is located on the South West side of Richmond and Duncan Streets.
By car:
From the 401, take the Don Valley Parkway south to the Richmond Street exit.
From the Gardiner Expressway, take the Spadina exit north to Adelaide Street. Turn right on Adelaide and drive to Duncan Street. Turn left on Duncan Street, and then left on Richmond Street West.
Parking: There are two pay parking spots nearby: One uncovered lot directly beside the office building, and one covered lot located just past John Street near the Paramount Theatre.
